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covid-19

What are we doing to keep our patients and staff safe during the pandemic?
In order to come in for an appointment you must meet the following criteria:
- No travel outside of Canada within the last 14 days.
- No COVID-19 Symptoms (click here for a complete list from the Ministry of Health)
- No contact with any confirmed or potential case of COVID-19
- No diagnosis of COVID-19
- If over 70, no unexplained delirium, increased number of falls, acute functional decline, or worsening of
chronic conditions
On the day of your appointment, we ask that you kindly:
- Review the COVID-19 Screening Questions, and contact us if any answers have changed
- Bring a mask and wear it when entering the clinic
- Remove gloves (if worn) when entering the clinic
- Use the hand sanitizer provided, after entering the clinic - Have your temperature taken with a no-contact thermometer
- Maintain social distancing of 2 meters while in the clinic

For your in-office visit, our staff will:
- Wear masks at all times
- Use hand sanitizer throughout the day following best practices for Healthcare Settings
- Have temperature taken with a non-contact thermometer on arrival and throughout each workday
- Answer the Ministry of Health COVID-19 Screening Questions on arrival each workday
- Maintain social distancing of 2 meters from others in the clinic (when possible)
- Disinfect high-touch surfaces (e.g. door knobs and counters) hourly
- Wear a faceshield, mask and gloves for all procedures - Wear a gown as required for certain procedures
Additionally, you may notice:
- Toys and magazines have been removed from the waiting room since these items are not easily cleansable
- A Plexiglas barrier has been installed between the waiting room and the reception desk
- Air Purifiers have been installed in all the treatment rooms and at the front desk
- Signs have been posted to help remind our visitors of the current rules in place
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Office Hours
Monday: 8:00 AM to 4:30 PM Tuesday: 8:00 AM to 4:30 PM Wednesday: 8:00 AM to 7:30 PM Thursday: 8:00 AM to 4:30 PM Friday: 8:00 AM to 1:00 PM
Saturday: Closed
Sunday: Closed
Contact Information
Address: 102-225 Metcalfe St Ottawa, ON
Phone: 613-235-9832
E-mail: appointments@fitzgeralddentistry.ca
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